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Activate my product


Some products are protected with DRM. This is a protection system to avoid unauthorized duplication of the map data.

An activation code is needed to unlock the map, and update your system.

To get this activation code, you will need to enter one of the following information:

- a VIN – this is a unique identification number attributed to each car
- a device ID (this is a unique identifier for a navigation system)
- a product serial number (this can be found on the packaging)

Make sure it is accurate ( for instance do not mix 0 and O, 1 and I).

If you provide an incorrect identification number, your activation code will not be generated, or wrong.


How to retrieve my activation key for my map update?


Thank you for purchasing your map update for your Citroën vehicle.

Additional information on the VIN is available in the FAQ section
If you already have an account, please log-in
If you don’t yet have an account, please click on the Register

Depending on the product type, different steps will have to be followed:

You bought a download product (PDF)